CAN I BUY AMMO AND ACCESSORIES ON DGPGUNS.COM?
Yes. We offer thousands of accessories and ammo on dgpguns.com.
WILL MY ORDER SHIP TO MY HOME OR AN FFL PROVIDER THAT I CHOOSE?
No. All orders on this site must be picked up in person at our retail store located at 7 Barrett Circle Dahlonega, GA 30533.
HOW DO I PLACE AN ORDER WITH DGPGUNS.COM?
Add items to your cart. A preview of your cart will appear prompting you to checkout. When checking out, you will be required to log in or create an account. Provide your address on your driver's license or state ID card. All orders will be in store pick-up and will not be shipped elsewhere. You pay via debit/credit card with no fee. Select that you consent and agree to the Store Policies (Terms and Conditions). Finalize your order by adding your signature. Click on the 'Place Order' button to place your order.
HOW DO I KNOW THAT YOU RECEIVED THE ORDER I PLACED?
An email confirmation will be sent to the email address provided on the order. You must either create an account or log in to your account to place an order.
WHAT IF I DO NOT RECEIVE CONFIRMATION OF MY ORDER VIA EMAIL?
If you do not receive confirmation of your order, you can view your order history by logging into the website and going to the 'Track Orders' page. Please click the 'Ask a Question' button at the top of the webpage to ask questions or request information.
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
All orders are shipped promptly from a distributor warehouse within 3 to 10+ business days using UPS, FedEx, USPS, or other shipping carrier.
DO I NEED TO CREATE AN ACCOUNT WHEN ORDERING?
Yes. Creating an account allows you to place orders and gives you access to order tracking, notifications, and special promotions.
HOW CAN I TRACK MY SHIPMENT?
You can track your order by logging in and clicking on the track my order link at the top of the site.
DO YOU ACCEPT CREDIT CARD PAYMENTS?
Yes.We accept Visa, MasterCard, Discover and American Express.
DO YOU CHARGE CREDIT CARD FEES?
No. We do not charge credit card fees.
CAN I PAY WITH ANOTHER PERSON'S CREDIT CARD?
Customer information for your order must match the billing name on the card used to pay for the order or the order will be canceled and the Order Cancellation Fee will be charged. Unfortunately, this is necessary to avoid fraud and keep our prices low for all customers.
CAN I CHANGE MY ORDER ONCE IT HAS BEEN SUBMITTED?
Orders cannot be changed once they have been submitted. Make sure that your order is correct before placing the order.
CAN I HAVE MY ORDER SHIPPED?
This site is for in store pick-up only. If you need to have a firearm shipped to your local FFL provider, please use our dropship website dahlonegaarmory.com.
WILL I BE NOTIFIED IF AN ITEM IN MY WISHLIST IS BACK IN STOCK?
Yes. You will be notified by email when the item on your wishlist is back in stock.
I DON’T REMEMBER MY PASSWORD OR USERNAME, WHAT DO I DO?
From the login page, click on the forgot your username or password link. Enter your username and email address then submit. An email will be sent to you with a link to reset your password.
I HAVE CHANGED MY MIND AND WOULD LIKE TO CANCEL MY ORDER. ARE YOU CHARGING A CANCELLATION FEE?
Yes. We invest time and incur real costs at the time you place your order and during the preparation of every order that is placed on our site, even before the order ships. Please review our Store Policies (Terms and Conditions) for order cancellation fees.
I USED THE EMAIL FOR PRICE OPTION TO GET A CUSTOM QUOTE. HOW DO I USE THE CUSTOM QUOTE EMAILED TO ME?
The item will be added to your cart at full price. Check your email for a custom quote and use that custom quote at checkout. Please note that your custom quote is only available for a limited time and available only to you. You need to be logged in before and after requesting the quote for it to work.
I NEED TO RETURN A USED FIREARM.
Used firearms are not returnable. All sales are final.